Week 3

Today we presented our persona research in class.

Then we had a discussion in class about the questions these personas would ask. For tourists the 3 questions that needed to be ask:

• Where can I ask for directions?
• What time should I get there?
• Is there admission?
• What will I find there?
• What are the hottest displays/exhibits?
• What are the top things I can photograph?
• What's the best way to share or re-live this experience?

After which we were introduced to the varieties of location aware technology and I was interested in doing RFID tag-a passive technology with no self-awareness.

Week 2

We went to Te Papa today, I went off with Sarah and we observed tourists together. The exhibit we went to was Gallipoli: The scale of war.

Here were some of the things we observed about the tourists roaming about and the exhibition:

• information is easily located
• have to hand luggage in
• staff everywhere
• live visual narration all around
• tourists liked the interactive screens around the exhibit but they don't linger too long.
• tourists like to touch stuff (maybe like a sensory experience)
• they tend to flock to where the people tend to be
• they tend to stare at people interacting with an exhibition before approaching it themselves

Other notes I took down include

• "experience doesn't have to end when you leave"
• "website is for planning you coming here"
• "look-up experience"
• digital way-finding
• intimate experience
• engagement and participation with exhibition
• generate revenue in sustainable way
• suggested tours for different time

Week 1

Jason introduced us to the brief, and the client which was Te Papa. After which he introduced us to an existing GLAM (galleries, libraries, art and museum) apps. He also introduced the three key user groups for this assignment which were : Families, Tourists and Oldies. I got tourists during the hat draw.

We played around a bit with a few apps and here were my notes on what I thought of some off them

ARTLENS

• nightmare to navigate through
• you don't know how to go back or undo
• 2 hour download

THE MET

• doesn't work without internet
• would only be useful if the user were in a live situation

MOMA

• looks like a website but it has a nice touch-move around function
• acts like a gallery
• very visual

RIJKS MUSEUM

• game-like
• good/interactive for family